FAQs

FAQs

Event FAQs

Logistics

  • What time do I need to arrive on Tuesday?
    •  Please arrive from 4pm where you will be greeted by a member of the Risk Training team. There will be time to check in to your room before joining your fellow attendees for dinner. 
       
  • Is there a dress code?
    • The dress code is business casual 
       
  • I am not sure if my payment will be processed by the time of the event – is this OK?
    • If we have not received payment by 6 November we will be required to take your card details and signature as a guarantee of payment at the start of the course. 

Course

  • What does the price of the training course include?
    • Accommodation for two nights (November 6-7) at the De Vere Selsdon Estate, Surrey
    • All meals and refreshments from your evening meal on November 6th to lunch on November 8th
    • Digital seminar materials for your chosen course and access to the other course presentations 
       
  • Are the presentations provided for delegates?
    • Presentations are distributed electronically and attendees are required to bring a laptop or tablet to the course with them to access the slides. Due to the business-sensitive nature of some topics discussed, there are occasions when speakers do not allow us to distribute their presentations
       
  • Do I need to bring my own laptop and adapter if needed?
    • Yes, please bring your own laptop or tablet to follow the presentations and make notes throughout the course. If you require a hard copy of the presentations please print these off beforehand and bring them with you. The hotel will have a very limited number of adapters, so we advise you to bring your own
       
  • Will there be opportunity for me to network with other delegates and speakers?
    • Yes, all coffee breaks and lunches will be served together.  The two training courses will also come together for the final session, a panel discussion on behavioural modelling.
       
  • What time do the courses start and finish?
    • Both training courses will begin at 9 am. Please arrive at least 15 minutes earlier for refreshments and to register your attendance. Day one will finish at approximately 5pm and day two will conclude at 3pm 
       
  • Will there be free Wifi?
    • Yes, the hotel has wifi throughout and you will be provided with the password on arrival

Venue

  • How do I get to the venue?
    • By Train - The East Croydon rail station is the closest station to De Vere Selsdon Estate, only 3.7 miles away. We are happy to arrange taxis to and from the station when requested at the time of booking
    • By Road - De Vere Selsdon Estate is located close to the M25 in South London. Members and guests enjoy ample on-site parking available at the hotel—free of charge.
    • By Plane - Gatwick International Airport is the nearest international airport, only 25 minutes from the hotel. Heathrow and The London City Airportare both approximately 40 minutes away by vehicle.
       
  • What is there for me to do at the venue?
    • At the hotel there is a spa and gym facilities, 18 hole championship golf course and games room
       
  • What is there for me to do in the surrounding area?
    • The De Vere Selsdon hotel is well connected to its local town of Croydon and close to transport links to London also. If there is anything specific you’d like to do or see while at the event please let us know ahead of time 


If you have any other questions please don’t hesitate to reach out to the sales manager for these events, Marc Humphrey; [email protected]