Tutor Biography

Dr. Ariane Chapelle

Dr Ariane Chapelle

Ariane Chapelle is a professional with over 20 years experience in teaching and training both academic and executive audiences. She has been active in operational risk since 2000 and has since then held the position of head of Operational Risk Management of ING South West Europe and Lloyds Banking Group. She has been running her own training and advisory company in Operational Risk Management since 2006. Her clients include top tier financial services companies on both sides of the Atlantic, such as SWIFT, Aviva, Credit Suisse, JP Morgan Chase, CMECE and Santander.

Dr. Chapelle is Honorary Reader at University College London, for the course: "Operational Risk Measurement in Financial Services". She has published books and articles on Corporate Governance and Operational Risk Modelling and Management and holds a monthly column in the professional magazine "Operational Risk and Regulation". She won the Outstanding Speaker award in the MBA programme of Warwick University two years in a row.


  • 'The instructor, Ariane Chapelle, was awesome. Classroom discussions were tremendous help.' Operation Risk Analyst, Federal Home Loan Bank of Topeca
  • 'Ariane is very knowledgeable and has real world experience in the subject matter.' Department Leader, Edward Jones
  • 'The professor lead a very interesting class, making even the driest topics interesting. It was also useful to have group discussions and keep the entire class engaged.' Risk Analyst, International Monetary Fund
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Training Calendar Q3 2017
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