Essentials of Operational Risk

London, 12-13 September 2017

Our two-day programme will present a best practice approach to operational risk management and provide a thorough and hands-on introduction to implementing operational risk practices. Focus will be placed on the key principles, tools and methodologies under-pinning the operational risk framework, while also taking into consideration wider issues such as risk culture, governance and regulatory reporting.

Course Highlights:

  • Focus on the operational risk framework; governance, risk identification, reporting and scenarios
  • Examination of KRIs: root cause analysis, control design, RCSA, risk appetite and risk culture
  • Quality content delivered by Ariane Chapelle, a highly respected and experienced teacher in the field of operational risk
  • Lessons drawn from a range of interactive case studies from leading banks and other financial institutions
  • In-depth understanding of operational risk scope and framework
  • Interactive learning environment to encourage discussion and debate

Who Should Attend:

  • Business Officers
  • Credit Risk Managers
  • Operational Risk Managers
  • Internal Auditors
  • Consultants
  • Regulators
  • Head of Operational Risk
  • Compliance Officers
  • Enterprise Risk Managers
  • Risk Managers / CROs


Learning Outcomes:

  • The scope of the operational risk framework
  • New regulation and governance issues
  • Risk reporting
  • Tools and techniques for risk identification
  • Scenario analysis and planning
  • KRI design
  • Root cause analysis
  • Risk and control assessments
  • Risk appetite and culture

Course Tutor: Ariane Chapelle, PhD, MIRM

Ariane Chapelle is a professional with over 20 years' experience in teaching and training both academic and executive audiences. She has been running her own training and advisory company in Operational Risk Management since 2006. Her clients include top tier financial services companies on both sides of the Atlantic, such as SWIFT, Aviva, Credit Suisse, JP Morgan Chase, CMECE and Santander. 

Ariane Chapelle is Honorary Reader at the University College London in Operational Risk and Fellow of the Institute of Operational Risk where she has chaired the Sound Practice Guidance Committee between 2013 and 2016. Her firm, Chapelle Consulting is selected on the skilled person panel of the FCA and PRA for operational risk since 2017. Dr. Chapelle is a member of the editorial Board of the Journal of Operational Risk.

What did previous attendees say?

  • "Excellent course on the fundamentals, loved the examples" Director, Operational Risk Management, PHH Mortgages
  • "Excellent content and dynamic presentations" Senior Operational Risk Management Analyst, Flagstar Bank
  • "Instructor was wonderful, very engaging" Operations Risk Analyst, Federal Home Loan Bank, Topeka
Training Calendar Q3 2017
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