Conduct Risk: Strategy, Governance & Good Practice

London 29 & 30 October, 2014

About the Course

Join us on our two day course on conduct risk which will equip delegates with guidance on; identifying conduct risk in business models and product lifecycles,  setting an appetite for conduct risk, developing a governance framework for conduct risk and embedding an awareness of conduct risk in to business practices.


Learning Outcomes:

  • Ability to identify the drivers of conduct risk
  • Understanding of how to go about setting a risk appetite for conduct risk
  • Knowledge of the metrics which can be used to measure conduct risk
  • Insight on how conduct risk can be embedded into the business framework
  • Competency in identifying conduct risk in a product lifecycle
  • Appreciation of the links between conduct risk, reputational risk and business planning
  • Understand the position of conduct risk in the wider regulatory agenda



  • Charles Jackson, Director, Court Management Associates
  • Peter Haines, Conduct Risk Manager, RBS
  • Ian Todd, ‎Head of Conduct Risk, Insurance & Corporate, Legal and General
  • John Ahern, Partner, Jones Day
  • Katja Heinzlmaier, Reputational and Operational Risk Expert, Unicredit Group, Austria


Follow us
Brochure Download
Training Calendar